In the Add optional introduction field, enter a message that explains the menu and its options.įor example, "Please listen carefully and choose from the following menu options.".
Play Menu PromptsĬreate menu options for callers to choose from. In the Call handling section, choose the actions of the auto attendant after callers hear the greetings. (Optional) To enter an announcement that users can’t skip, click Add A Special Announcement and choose an option.įor example, you could add, "We're experiencing higher than normal call volumes.".Upload your own audio-Upload a recorded message, select the language, and change the recorded text, if needed.Use text-to-speech (TTS)-Enter a welcome message and then click Default to choose the language, voice type, and message speed.Under Welcome message, click Add A Welcome Message or Add Another Welcome Message and choose an option:.In the Initial greeting section, enter the first messages you want callers to hear. Follow the steps below to set up the auto attendant.Enter a name for the auto attendant and, optionally, add a description.The Admin console shows a list of the auto attendants in your organization.
In the Admin console, go to Menu Apps Google Workspace Google Voice Users.